Andrea Croston, BACP

Andrea Croston is a counsellor who helps people manage stress, anxiety, depression and relationship strain. She supports those coping with trauma, addictions, self-esteem concerns and grief. Andrea also works with people facing parenting challenges, career transitions, sleep or eating difficulties, and ADHD-related issues.

Andrea trained to Level 4 in counselling and psychotherapy, and holds BACP membership. She has more than 20 years of involvement in helping roles, including long-term voluntary work in charity settings where she listened to and supported people during difficult times. Her stated clinical approaches include Acceptance and Commitment Therapy, Attachment-Based Therapy, Client-Centred Therapy, Cognitive Behavioural Therapy and Dialectical Behaviour Therapy.

Andrea describes her practice as grounded in a person-centred approach. She treats the person as the expert on their own life and aims to offer a calm, non-judgemental space to talk through painful experiences. Sessions are described as collaborative, with practical steps and everyday strategies offered when helpful.

She says she continues to develop professionally and personally to stay effective in her role. Andrea offers practical support for issues such as compassion fatigue, chronic illness stress, adoption and attachment concerns, body image and commitment worries. Her background in voluntary services informs a flexible, empathetic style.

To begin, clients follow the site process to match with Andrea and arrange sessions according to her schedule. She notes that her calendar can fill quickly and that she will try to accommodate people by adjusting times where possible.

How Andrea's approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and focus on actions that match their values. It is useful for anxiety, depression and coping with life changes. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours and often uses practical exercises to change everyday habits and reduce distress.

Finding the right approach is a shared process. The counsellor will talk with each person about their goals and preferences and try ways of working that feel most helpful. The aim is to adjust methods as needed so sessions fit the individual's needs rather than forcing a single model.

The original biography does not state which session formats Andrea uses, so please confirm available options before booking. Online work can make it easier to fit counselling into a busy week, allow shorter check-ins when that helps, and reduce travel time. It can also allow sessions to continue when relocating internationally, since she notes she accepts international clients. Registered or accredited professionals often adapt exercises and homework for remote sessions so people can practise new routines between meetings.