Charlotte Yau, BACP

Charlotte Yau is a counsellor who helps people managing stress, anxiety, grief and life changes. She supports those facing relationship and parenting strains, difficulties with intimacy, and people coping with anger or low self-esteem. She also assists clients dealing with trauma, compassion fatigue, ADHD and career concerns.

She offers a calm, warm space where people can talk through identity issues, cultural disconnection and the practical pressures of caring for others. Sessions focus on what is happening now and on day-to-day thoughts and habits that affect wellbeing. Conversation is straightforward and grounded in the client’s own story.

Her approach blends several evidence-informed methods to suit different needs. She uses Acceptance and Commitment Therapy to help people notice thoughts and choose valued action, Cognitive Behavioural Therapy to identify unhelpful thinking patterns, and Client-Centred techniques to keep sessions focused on the person’s priorities. Mindfulness and Dialectical Behaviour Therapy skills are available when helpful.

Charlotte holds BACP registration, which is shown as BACP. She has five years of counselling experience and works from the United Kingdom. Sessions are conducted in English.

Booking follows the site process: choose Start Therapy, complete a short matching questionnaire, and schedule according to the therapist’s availability. Fees vary with location and therapist availability and use a subscription that can be cancelled at any time.

How therapeutic approaches shape online work

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and decide what matters to them. It supports taking small, value-driven steps even when worries or difficult feelings are present. Cognitive Behavioural Therapy (CBT) looks at day-to-day thinking and behaviour patterns and offers concrete exercises to try between sessions to reduce anxiety or low mood. Client-Centred Therapy focuses on the person’s priorities and uses empathic listening to help them make sense of their experience and find their own solutions.

Finding the right approach is part of the process and will be a collaborative conversation. The therapist will ask about goals, preferences and everyday routines, then suggest which methods might fit best. Clients are encouraged to feed back so the work can be adjusted as needed.

Session formats are not specified in the biography, so please confirm current options before booking. Online work can make it easier to fit therapy into a busy week, for example by cutting travel time or allowing shorter check-ins during a lunch break. It can also let people join from a quieter location or choose a session length that fits a particular day. Registered or accredited professionals and therapists offering remote sessions often use these practical benefits to help therapy slot into everyday life rather than becoming another chore.