Susan Chown, BACP

Susan Chown is a counsellor with more than 10 years of professional practice in the United Kingdom. She uses a client-centred way of working and focuses on helping people who are facing relationship problems, trauma and abuse, grief and loss, and intimacy-related concerns. She believes people already have strengths they can use to move forward and offers steady support while they find their way.

Her practice emphasises listening and meeting each person where they are. Sessions centre on the person’s experience and priorities rather than a fixed agenda. That approach is often chosen by people dealing with anxiety, depression, stress, addiction, or self-esteem difficulties because it lets them take the lead on what matters most.

Susan’s background includes a recognised BACP registration, which is shown as BACP. She draws on a decade of work helping people navigate life changes such as divorce, caregiving strain, career shifts and health challenges. Practical concerns like sleeping and eating problems, chronic pain and coping with chronic illness are also within her experience.

She works with issues across a wide range, including parenting strain, anger, communication problems, codependency and substance difficulties. She also supports people dealing with identity and intimacy matters, including LGBT-related concerns. Each conversation aims to be straightforward and respectful.

People who choose this way of working can expect a calm, person-focused process. Sessions are shaped around individual goals and paced to suit each person’s needs. To begin, visitors are invited to use the site’s selection and matching steps.

How client-centred approaches translate to online work

This counsellor primarily uses a client-centred approach, which means sessions focus on the person’s own perspective and priorities. The therapist listens closely, reflects what she hears, and helps people explore their feelings and choices in an unhurried way. This style is often helpful for relationship concerns, grief, trauma and struggles with self-esteem.

For someone unsure what will help, Susan treats finding the right approach as a shared process. She works collaboratively to match methods to the client’s goals, needs and preferences and will adjust the way she works as those needs change over time.

The therapist’s profile does not list specific session formats, so please confirm available options before booking. Many people find online work helps fit therapy into a busy life because it can reduce travel time, make scheduling easier and allow shorter check-ins when needed. It can also make it simpler to maintain continuity of support during life changes or when living abroad. Registered or accredited professionals and therapists often use online sessions to reach people who might otherwise struggle to attend in person, and Susan supports international clients according to her profile.